Senior Technical Design Process Analyst
Employment type
Full-time
Work setting
On-site
Location
analyst functions, AS
Schedule
Day shift
Posted
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Job overview
The Senior Technical Design Process Analyst is an onsite role at GCI Communication Corp. Compensation is not specified for this position, which focuses on developing and maintaining the company's Technical Design Process. This role exists to maximize the benefits of the ESM platform investment by designing sustainable workflows and system automations. The analyst functions as both a business analyst and process designer, collaborating with IT and business units to optimize performance and reliability.
What you'll do
- Implement ESM program configurations and integrations.
- Translate business requirements into platform workflows and UI designs.
- Build dashboards and reports for data analysis.
- Troubleshoot and debug solutions.
- Collaborate with stakeholders to re-engineer business processes.
What we're looking for
- Skills & competencies
- full-timeday shiftanalysttechnical designesmitilworkflow designtelecomgciprocess improvement
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefits package, professional development, and support for a 24/7 critical service environment.
Why this role
Requires 6+ years of experience in IT Service Operations and a Bachelor's degree.
About the employer
GCI Communication Corp is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1252.00
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Listing ID: 542cfcb7-ed31-4fa4-a310-c9b7ad4b36e0