Retail Supervisor — Resort Shop

Job overview

The Retail Supervisor role is onsite in Miami, FL. Compensation is not specified. The position supports the resort retail shop at Trump National Doral Miami, serving guests and helping maintain retail operations. The supervisor assists with staff development, customer service, sales transactions, inventory, and shop presentation. The role helps the retail outlet meet guest needs and contribute to resort profitability while supporting the department’s daily operations.

What you'll do

• Support, train, and develop retail staff
• maintain customer service standards
• assist guests with purchases, cash handling, refunds, exchanges, and deposits
• assist with interviewing and supervising associates
• manage records and administrative tasks
• inspect incoming products
• maintain shop cleanliness and merchandising
• assist with inventory
• participate in Leader on Duty coverage.

What we're looking for

Skills & competencies

retail supervisor

miami fl

trump national doral miami

resort retail

staff training

customer service

cash handling

inventory

merchandising

guest service

variable schedule

high-volume environment

Work arrangement

• Weekend coverage required

Why this role

The posting notes that schedules may vary with hotel business needs and that the role may participate in Leader on Duty coverage.

About the employer

Trump Miami Resort Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.