Customer Service Banker (Universal Banker)

Job overview

The Customer Service Banker (Universal Banker) role is onsite in Hooksett, NH, and pays from $21.63 per hour, negotiable based on experience. The Merrimack’s branch team supports customers’ everyday banking needs and financial goals in the local community. This banker moves between teller and customer-service duties as needed, completes account transactions and maintenance, and responds to customer questions and concerns. Through needs-based conversations, the role also connects customers with relevant banking products and services and refers potential new business.

What you'll do

• Complete individual and business deposit and withdrawal transactions
• open and maintain checking, savings, and time-deposit accounts
• maintain knowledge of banking products and services and promote them
• switch between teller and customer-service duties as needed
• provide professional service, resolve customer questions and concerns, and make needs-based referrals.

What we're looking for

Skills & competencies

customer service banker

universal banker

hooksett nh

the merrimack

full-time

rotating saturdays

banking

teller transactions

account opening

customer relationships

$21.63+/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company match
• paid time off
• paid parental leave
• tuition reimbursement
• professional development.

Why this role

Rotating Saturdays; prior teller transaction knowledge is a plus but not required. Benefits include medical, dental, and vision coverage, 401(k) match, paid time off, paid parental leave, tuition reimbursement, and professional development.

About the employer

The Merrimack is hiring for this role. Industry: Commercial Banking. Sector: 52.