Front Desk Manager

Job overview

The Front Desk Manager is an onsite role based in Louisville, KY, supporting the operations at Aloft Louisville Downtown. This position is part of the White Lodging portfolio, a company known for developing and operating premium hotels. This role exists to lead daily front office operations, including managing workflow, guest service standards, and team performance. The manager contributes to the team by coaching and developing front desk agents and supervisors to deliver exceptional guest experiences.

What you'll do

• Lead daily shift operations, provide hands-on leadership and training, create hiring plans, serve as a guest service ambassador, and manage operational responsibilities such as financial reporting, payroll, and associate scheduling.

What we're looking for

Skills & competencies

full-time

day shift

louisville ky

front desk manager

hotel management

guest services

hospitality

leadership

white lodging

aloft

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, 401(k) with company match, paid parental leave, PTO, tuition reimbursement, and hotel discounts.

Why this role

Growth-oriented company with multiple properties, leadership development, and tuition reimbursement.

About the employer

White Lodging Services Corporation is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.