In-Room Dining Telephone Sales Agent

Job overview

The In-Room Dining Telephone Sales Agent role is onsite in Lake Worth, FL. Compensation is not specified. Eau Resort & Spa Palm Beach is seeking a team member to support guest service at its Forbes Five Star resort. The agent answers guest calls, responds to questions, and communicates food and beverage orders to the kitchen. The role supports a smooth dining operation by providing courteous telephone service, assisting servers during slower periods, and helping monitor guest needs.

What you'll do

• Answer incoming calls according to Forbes Five Star standards
• respond courteously to guest questions
• take and communicate guest orders to the kitchen
• maintain cleanliness of the office and department area
• assist servers during downtime
• help monitor guest needs and operational activity
• address guest issues when a leader is not present and seek assistance from Food and Beverage leaders when needed
• suggestively sell selected food and beverage items.

What we're looking for

Skills & competencies

in-room dining telephone sales agent

full-time

onsite

lake worth fl

guest service

telephone orders

food and beverage

suggestive selling

am/pm flexibility

eau resort & spa palm beach

Work arrangement

• Weekend coverage required

Why this role

Flexible AM/PM position; candidates must be able to work weekends, holidays, and nights; the posting describes a full-time opening.

About the employer

Eau Resort & Spa Palm Beach is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.