Desktop Support Engineer - L3
Employment type
Full-time
Work setting
On-site
Location
Downers Grove, IL
Schedule
Day shift
Posted
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Job overview
The Desktop Support Engineer - L3 is a full-time onsite position based in Downers Grove, IL. Compensation is not specified for this role, which supports the company's mission to provide technical assistance to clients. This role exists to troubleshoot hardware, software, and networking issues. The engineer provides remote and onsite support, documents technical solutions, and ensures high client satisfaction through prompt and accurate service.
What you'll do
- Address user tickets.
- Walk customers through installations.
- Diagnose problems.
- Conduct remote troubleshooting.
- Customize desktop applications.
- Record technical issues.
What we're looking for
- Skills & competencies
- full-timeday shiftdowners grove ildesktop supportittechnologytroubleshootingnetworkingcustomer serviceonsite
- Work arrangement
- Weekend coverage required
Why this role
Experience with Windows/Linux/Mac OS environments
About the employer
Forhyre is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 54039d7c-001f-4232-8980-8d3047c003b3