Customer Assistant

Job overview

The Customer Assistant role is onsite in Wilmington, NC, full-time, and pays $22–$26 per hour. The posting describes a customer-facing position helping people explore available products and services and find relevant information. The assistant supports a welcoming and orderly customer environment by answering questions, explaining options, organizing informational materials, and directing customers to team members when needed. The role helps customers make informed choices and supports daily customer activities.

What you'll do

• Welcome customers and offer assistance
• help locate products, services, and information
• explain selections, features, and practical uses
• answer questions about availability, specifications, and procedures
• organize and distribute approved informational materials
• maintain clean and accessible customer areas
• direct customers to appropriate team members
• assist with routine forms and documentation when applicable
• communicate common questions and preferences to colleagues.

What we're looking for

Skills & competencies

full-time

customer assistant

customer support

wilmington nc

titan logic inc

$22–$26/hr

product guidance

customer information

customer service

team collaboration

health insurance

dental and vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision insurance
• onboarding and job-specific training
• supportive team environment, team activities, employee recognition, and tools and resources for daily work.

Why this role

Customer-facing experience is preferred but not required; high school diploma or equivalent required; onboarding and job-specific training provided.

About the employer

TITAN LOGIC INC is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.