Sales/Customer Specialist

Job overview

The Sales/Customer Specialist role is an onsite position located in Meridian, ID. Compensation for this role is specified as $15.50 - $23.30 per year, and the role supports the vehicle sales and customer service department at CarMax. This role exists to provide an iconic, customer-first experience by guiding clients through the vehicle buying, selling, and servicing journey. The specialist acts as a trusted guide, managing tasks such as appraisals, test drives, and paperwork to ensure a transparent and efficient process.

What you'll do

• Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
• Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
• Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
• Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

full-time

day shift

meridian id

carmax

sales/customer specialist

retail

customer service

vehicle sales

appraisals

financing

$15.50-$23.30/yr

no degree required

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sick time, vacation time, holiday pay, and holiday premium pay.

Why this role

Fortune 100 Best Companies to Work For, transparent process, hands-on learning environment.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.