Service Manager

Job overview

The Service Manager role is full-time and onsite in Waukee, IA. The stated salary range is $85,000–$115,000 per year. The role leads the Service Department at M&K Truck Centers. The manager coordinates daily department activity and works to maintain efficient, profitable service operations through staffing, customer retention, cost controls, objectives, and service records. The role also supports technician development, customer relationships, and department performance.

What you'll do

• Forecast department goals and objectives
• hire, train, motivate, counsel, and monitor staff
• prepare and administer the annual operating budget
• develop plans for revenue and profit goals
• monitor performance and reports
• guide technician performance
• coordinate with department heads
• facilitate technical training
• maintain customer relationships and handle complaints
• conduct 24-hour customer follow-up.

What we're looking for

Skills & competencies

service manager

m&k truck centers

waukee ia

full-time

first shift

truck service

department leadership

staff development

customer retention

budget management

$85k–$115k

benefits package

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• ESOP program
• paid holidays
• vacation
• professional development opportunities.

About the employer

M&K Truck Centers is hiring for this role. Industry: General Automotive Repair. Sector: 81.