Business Account Manager

Job overview

The Business Account Manager role is based at a work site not specified in the posting. Compensation is stated as target total compensation starting at $75,000 at 100% to goal for entry-level performers, with additional upside based on performance. The role supports Bluepeak's business customers and connectivity services. The position manages an installed customer portfolio to retain accounts, improve customer experience, and grow business. It builds relationships with decision makers, identifies upgrade opportunities, and coordinates renewals and product education to support Bluepeak's business growth.

What you'll do

• Manage a portfolio of installed business customers
• cultivate decision-maker relationships
• support customer experience throughout the post-installation lifecycle
• identify prospective upgrades
• present and host events to educate customers about products
• negotiate contract renewals
• maintain timely sales funnel information.

What we're looking for

Skills & competencies

business account management

telecommunications

customer retention

account growth

connectivity solutions

contract renewals

customer experience

product presentations

salesforce

icoms

bluepeak

target compensation from $75,000

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k), annual bonus eligibility, vacation, paid sick time, paid holidays, personal days, professional development, and employee discounts on Bluepeak services.

Why this role

Portfolio-based business account role combining customer retention, connectivity solutions, and account growth.

About the employer

Bluepeak is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.