Bilingual Client Loyalty Specialist

Job overview

The Bilingual Client Loyalty Specialist role is onsite in Killeen, TX. The stated compensation is $15 per hour plus bonuses. Your Home Sold Guaranteed Realty – The Salas Team describes its “Go Serve Big” mission as a give-back, pay-it-forward approach to serving agents and clients. The specialist maintains relationships with past and current clients through phone outreach, listens to their needs, and identifies ways to provide value. The role supports client satisfaction through professional English- and Spanish-language communication and consistent follow-up.

What you'll do

• Contact past and current clients by phone
• communicate professionally in spoken and written English and Spanish
• make outbound relationship-building calls
• listen to client needs and identify ways to provide value
• meet daily activity and performance goals
• address questions and concerns with empathy and professionalism.

What we're looking for

Skills & competencies

bilingual client loyalty specialist

full-time

killeen tx

the salas team

english and spanish

client relationships

outbound calls

customer service

client satisfaction

real estate

$15/hr plus bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health coverage
• paid holidays
• paid time off
• paid sick leave
• continuous coaching and transaction support.

Why this role

Fluency in spoken and written English and Spanish is required; sales or call-center experience and a Texas real estate license are listed as nice-to-haves.

About the employer

Your Home Sold Guaranteed Realty - The Salas Team is hiring for this role. Industry: Offices of Real Estate Agents and Brokers. Sector: 53.