Director, Global Service & Support Operations

Job overview

The Director, Global Service & Support Operations is an onsite role based in Melbourne, FL. Compensation is not specified for this position, which supports the global service and support operations at Mirion Technologies. This role exists to lead and manage global technical support, field service, and customer experience functions, ensuring high-quality service delivery, regulatory compliance, and strategic alignment with corporate objectives.

What you'll do

• Develop and implement a strategic vision for global service and support.
• Lead, mentor, and develop a high-performing team.
• Oversee deployment functions managed by partners.
• Enable and ensure compliance of global distributor and service partner networks.
• Leverage data analytics to monitor performance and drive efficiency.

What we're looking for

Skills & competencies

full-time

day shift

melbourne fl

director

global operations

technical support

field service

medical radiation

leadership

onsite

Work arrangement

• Weekend coverage required

Why this role

10+ years of experience in global technical support and field service leadership; background in medical radiation industry required.

About the employer

Mirion Technologies (Canberra BNLS) NV is hiring for this role. Industry: Facilities Support Services. Sector: 56.