Bilingual Customer Service Representative (Spanish)

Job overview

The Bilingual Customer Service Representative (Spanish) role is onsite in Louisville, KY. The posting lists pay of $35,000–$45,000 per year. The role supports a State Farm insurance agency serving community members. The representative responds to insurance questions, follows up with customers, and explains coverage options through a needs-based review process. The role contributes to agency growth by providing accurate, friendly service and coordinating with other agency team members.

What you'll do

• Establish and maintain customer relationships
• follow up with customers
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through a needs-based review process
• coordinate with agency team members.

What we're looking for

Skills & competencies

bilingual customer service

spanish

insurance

louisville ky

mary henry insurance

customer inquiries

policy changes

claims

billing support

$35,000–$45,000 per year

property and casualty license

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission or bonus
• paid time off, including vacation and personal or sick days
• health benefits
• advancement opportunities.

Why this role

Spanish bilingual communication is specified; a Property and Casualty license is required or must be acquired.

About the employer

Mary Henry Insurance Agcy Inc is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.