Laboratory IT Support Specialist / Information Systems Engineer

Job overview

Laboratory IT Support Specialist / Information Systems Engineer is an onsite role working regularly across Cambridge and Norton, MA. The stated national salary range is $73,920–$122,603 per year. Verista supports life sciences clients and scientific operations. The role bridges laboratory users and IT, maintaining reliable and compliant computing environments and instrument systems. It provides day-to-day troubleshooting and supports computer system validation and technical documentation.

What you'll do

• Support laboratory PCs and instrument-connected systems
• install, upgrade, and configure scientific software
• coordinate instrument onboarding and vendor support
• assist lab users with Windows, Active Directory, permissions, basic networking, and backup and restore
• support the IT role in computer system validation and IQ/OQ activities
• maintain validation documentation and change-control records. Occasional off-hours support is described as rare, roughly quarterly.

What we're looking for

Skills & competencies

laboratory it support

information systems engineer

verista

cambridge ma

norton ma

life sciences

laboratory computing

scientific instruments

computer system validation

windows administration

active directory

$73,920–$122,603/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance
• employer-paid life and disability insurance
• 401(k) matching
• paid time off and holidays
• tuition reimbursement
• parental leave
• and incentive programs.

Why this role

Regular onsite work across Cambridge and Norton, with rare occasional off-hours support, typically resolved remotely.

About the employer

Verista, Inc. is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.