Service Platform Technician

Job overview

The Service Platform Technician role is listed in Worcester, MA. The posting says technicians may be required to work onsite from time to time; compensation is not specified. The role supports Machado Consulting’s centralized platforms, tools, and automation for service delivery. The technician helps maintain and improve shared systems and automation, reducing manual effort and improving consistency across client environments and internal teams. The position offers development in platform management, scripting, automation, and operational engineering while contributing to secure, reliable client-facing services.

What you'll do

• Assist with automation projects, tool and configuration deployments, process documentation, platform maintenance, and improvement identification
• occasionally help troubleshoot platform issues and automation failures
• support security-related initiatives, audits, assessments, and compliance documentation
• follow secure-by-default principles and governance requirements.

What we're looking for

Skills & competencies

service platform technician

it operations

platform management

automation

scripting

microsoft 365

azure

identity systems

information security

worcester ma

machado consulting

Work arrangement

• Weekend coverage required

Why this role

The role is designed to build experience toward Service Platform Engineering. Preferred experience includes IT support or systems administration, Microsoft 365, Azure, identity management, endpoint tools, and basic scripting; certifications are welcomed but not required.

About the employer

Machado Consulting is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.