Bilingual Care Specialist (English/Spanish)

Job overview

The Care Specialist role is primarily in patients’ homes and communities, with virtual care, in the Plainfield, IL listing area. Compensation is $23–$26 per hour. The role supports Upward Health’s multidisciplinary whole-person care for high-complexity patients. The specialist engages patients in chronic care management, helps them enroll and participate in care, and coordinates communication with providers and family members. Through outreach, education, and care-plan support, the role contributes to improved adherence and patient outcomes and aims to help prevent unnecessary hospitalizations.

What you'll do

• Conduct direct patient outreach
• guide patients through enrollment
• facilitate virtual appointments with providers
• support adherence to care plans
• coordinate communication among patients, providers, and family members
• educate patients about conditions, care plans, and resources
• use phone calls, home visits, and community outreach to engage patients
• manage caseloads, schedules, and documentation in electronic health record systems
• use motivational interviewing techniques.

What we're looking for

Skills & competencies

bilingual care specialist

english/spanish

chronic care management

patient engagement

care coordination

home visits

virtual care

plainfield il

upward health

motivational interviewing

health education

$23-$26/hr

Work arrangement

• Weekend coverage required

Why this role

The role is described as primarily home- and community-based (90% of the time) with virtual care (10%). Requires at least two years of relevant experience, a high school diploma or GED, reliable transportation, and travel within the assigned territory. Bilingual English/Spanish is reflected in the title.

About the employer

Upward Health is hiring for this role. Industry: Home Health Care Services. Sector: 62.