Technical Account Manager (Customer Solutions Architect)

Job overview

The Technical Account Manager (Customer Solutions Architect) role is listed in Denver, CO, and the posting describes a hybrid work culture with regional hubs. Compensation is not specified in the structured pay fields; the posting states a salary package of up to $210,000 OTE. Gravitee builds API, event, and AI-agent infrastructure and describes its mission as governing the world’s intelligence. The role owns post-sales technical guidance for a tiered portfolio of enterprise accounts across North America. It helps new customers reach production, supports adoption and value realization after launch, and brings customer needs to Product and Engineering while contributing reusable technical assets and enablement.

What you'll do

• Guide new customers from signature to production in under six months
• prioritize a tiered enterprise portfolio
• deliver QBRs, release briefings, and technical roadmaps
• identify adoption, expansion, usage, and retention signals
• represent customer needs to Product and Engineering
• contribute demos, technical assets, architecture guidance, best practices, and enablement content.

What we're looking for

Skills & competencies

technical account manager

customer solutions architect

denver co

gravitee

enterprise accounts

apis

cloud-native platforms

docker

kubernetes

api security

oauth 2.0

customer adoption

travel 1–2 times monthly

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical coverage
• pension/401(k) options
• stock options
• 25 days holiday plus national holidays
• mental health days
• wellness allowance
• birthday off
• professional development budget.

Why this role

Hybrid work culture with regional hubs; stock options, professional development budget, wellness allowance, and quarterly team events.

About the employer

Gravitee is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.