Field Operations Representative — Installation Operations

Job overview

The Field Operations Representative role is field-based in Charlotte, NC, with occasional office work. Compensation is not specified. The position supports Specialties Installations for Builder’s Wholesale Interiors, overseeing regional projects and working with builders, customers, installers, and the branch manager. The role exists to keep installation projects on schedule and aligned with quality and safety standards. It contributes to operational performance by resolving site issues, monitoring team results, and identifying process improvements.

What you'll do

• Serve as a primary contact for installation teams and customers
• maintain builder relationships
• audit job sites and verify progress
• address safety concerns and field escalations
• perform punch work to correct installation defects
• identify and implement process improvements
• communicate scheduling and system issues to the office
• monitor team performance and implement corrective actions when needed.

What we're looking for

Skills & competencies

field operations

installation operations

job site audits

builder relationships

installer supervision

construction sites

charlotte nc

builder’s wholesale interiors

safety

quality standards

project coordination

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, prescription, dental, and vision insurance
• life insurance
• paid holidays and time off
• 401(k) with company matching.

Why this role

The role combines field operations oversight with direct supervision of installers and occasional installation work.

About the employer

Builder's Wholesale Interiors is hiring for this role. Industry: Residential Remodelers. Sector: 23.