Customer Service Department Manager
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Sturtevant, WI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Department Manager is an onsite role located in Sturtevant, WI. The position offers an annual salary range of $85,000 to $100,000 and supports the customer service operations at Uline, a major North American distributor. This role is responsible for managing daily department activities and training team leads to foster a high-performing, positive environment. The manager evaluates procedures, analyzes performance reports to improve efficiency, and resolves escalated customer issues to uphold the company's service legacy.
What you'll do
- Train team leads
- manage daily department activities
- evaluate procedures
- analyze performance reports
- resolve escalated issues.
What we're looking for
- Skills & competencies
- full-timeday shiftsturtevant wiulinemanagementcustomer serviceonsiteno on-calldrug-free workplacebenefits included
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid time off, tuition assistance, bonus programs.
Why this role
Requires a bachelor's degree and 3+ years of management experience.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 535f52ee-3253-4698-9ad0-d7d2dc683f20