Inbound Customer Service & Dispatch Specialist
Compensation
From $14 /hr
Employment type
Full-time
Work setting
On-site
Location
Cedar Rapids, IA
Schedule
Day shift
Posted
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Job overview
The Inbound Customer Service & Dispatch Specialist is an onsite role based in Cedar Rapids, IA. Compensation is $14 per hour, supporting the customer service team at Infinity. This role exists to provide emergency roadside assistance and dispatch services. It contributes to the company's goals by delivering compassionate support and effective solutions to customers in urgent situations.
What you'll do
- Listen actively and show empathy to customers.
- Dispatch service providers.
- Problem-solve under pressure.
- Document interactions accurately.
- Communicate clearly with customers and providers.
What we're looking for
- Skills & competencies
- full-timecedar rapids iacustomer servicedispatchroadside assistancecall centerday shiftweekend workentry level$14/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision insurance, early pay opportunities, paid training.
Why this role
Award-winning culture and growth-focused environment.
About the employer
Infinity is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-5032.00
You'll be redirected to the employer's application page.
Listing ID: 53462bb3-b9e9-48b2-bf6b-d010b648aec0