Financial Services Digital Customer Experience Strategy Leader
Employment type
Full-time
Work setting
On-site
Location
Chicago, IL
Schedule
Day shift
Posted
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Job overview
The Financial Services Digital Customer Experience Strategy Leader is an onsite role based in Chicago, IL, with compensation not specified. This position supports the North America Financial Services practice at Capgemini by leading digital transformation deals. This role exists to spearhead the transformation of customer experiences for financial institutions. The leader defines CX vision, designs journey transformations, and sets enterprise technology strategy to drive business growth and efficiency.
What you'll do
- Lead large CX deals
- define CX vision and strategy
- set enterprise technology strategy
- build value frameworks
- lead cross-functional teams
- drive thought leadership.
What we're looking for
- Skills & competencies
- full-timeday shiftchicago ilstrategy leaderdigital transformationfinancial servicescustomer experienceconsultingtechnologyleadership
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive salary and bonuses
- Comprehensive benefits
- Career development
- Flexible work arrangements
Why this role
Requires 20+ years of experience and deep financial services expertise.
About the employer
Capgemini is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 11-1011.00
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Listing ID: 53176426-bac2-4e6d-bc67-c992334de984