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Financial Services Digital Customer Experience Strategy Leader

Capgemini · Chicago, IL · Financial Services

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Financial Services Digital Customer Experience Strategy Leader is an onsite role based in Chicago, IL, with compensation not specified. This position supports the North America Financial Services practice at Capgemini by leading digital transformation deals. This role exists to spearhead the transformation of customer experiences for financial institutions. The leader defines CX vision, designs journey transformations, and sets enterprise technology strategy to drive business growth and efficiency.

What you'll do

  • Lead large CX deals
  • define CX vision and strategy
  • set enterprise technology strategy
  • build value frameworks
  • lead cross-functional teams
  • drive thought leadership.

What we're looking for

Skills & competencies
full-time
day shift
chicago il
strategy leader
digital transformation
financial services
customer experience
consulting
technology
leadership
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive salary and bonuses
  • Comprehensive benefits
  • Career development
  • Flexible work arrangements

Why this role

Requires 20+ years of experience and deep financial services expertise.

About the employer

Capgemini is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
11-1011.00
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