Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Durham, NC
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Durham, NC. Compensation is not specified for this position, which supports the PetSmart retail team in delivering exceptional service to pet parents. This role exists to drive customer experience strategies, oversee store safety, and manage daily operations. It contributes to the company's mission by ensuring high standards of cleanliness, merchandising, and associate engagement.
What we're looking for
- Skills & competencies
- contractfull-timeday shiftdurham ncretailcustomer servicekey holderpetsmartonsiteweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance, Career pathing, Development opportunities
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
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Listing ID: 52f403cf-9db6-49d0-acd8-20af0c85c378