Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in West Palm Beach, FL. The posting lists annual compensation of $34,000–$100,000. The role supports Lily Vasconcelos’s State Farm insurance agency and its community customers. The representative builds customer relationships and provides accurate service on insurance questions, policy changes, claims, and billing. Through needs-based reviews and clear communication, the role helps customers understand insurance options and supports agency growth.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through needs-based reviews
• communicate with customers and agency team members to address customer needs and support business development.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

full-time

west palm beach fl

lily vasconcelos

insurance customer service

policy changes

claims

billing support

needs-based reviews

$34k-$100k

commission and bonus

paid time off

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

Hourly pay plus commission or bonus; paid time off, 401(k), training and development, and advancement opportunities.

About the employer

Lily Vasconcelos- State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.