Retail Security Supervisor

Job overview

The Retail Security Supervisor is an onsite role based in Richmond, VA. Compensation is not specified, and this position supports the security operations team at Short Pump Town Center. This role exists to lead and support the on-site security team, ensuring a safe, secure, and welcoming environment for customers, employees, and vendors through effective leadership and operational oversight.

What you'll do

• Supervise, coach, and support Security Officers and Shift Leads.
• Manage performance and assist with hiring and training.
• Oversee daily security operations and ensure compliance with post orders.
• Conduct site patrols and inspections.
• Respond to incidents, emergencies, and alarms.
• Monitor security systems including CCTV and fire panels.
• Build relationships with mall management and local authorities.

What we're looking for

Skills & competencies

full-time

retail

security

supervisor

richmond va

day shift

contract

no on-call

security operations

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and short-term disability insurance, 401(k) with company support, paid time off, employee discounts, and Employee Assistance Program.

Why this role

Hands-on leadership role requiring both staff supervision and active participation in security operations.

About the employer

Andy Frain Services is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.