Director of Social Services

Job overview

The Director of Social Services role is onsite in New York, NY, with stated compensation of $80,000–$85,000 per year. The director oversees social services operations, staff development, program planning, and client services for Highland Park Community Development Corp. The director supervises casework and residential staff, monitors client services and documentation, and ensures compliance with agency, regulatory, and funding requirements. The role supports consistent service delivery through staff coaching, program oversight, community-resource linkages, and quality assurance.

What you'll do

• Orient and train casework staff
• supervise daily operations and staff
• facilitate case conferences and weekly meetings
• assign cases and prioritize work
• audit client records and ensure compliance
• coach staff
• supervise incident reporting
• review service plans and client documentation
• prepare reports and statistics
• manage schedules and payroll monitoring
• oversee client databases
• evaluate staff performance
• develop training curriculum
• establish community-resource linkages
• support service-delivery improvements and funding proposals
• maintain 24-hour emergency on-call availability.

What we're looking for

Skills & competencies

director of social services

social services

program planning

staff supervision

case management

client services

housing services

quality assurance

community resources

new york ny

highland park community development corp

24-hour on-call

Work arrangement

• Weekend coverage required

Why this role

The posting requires a bachelor’s degree in social work or a related field, First Aid and CPR certification, and experience with homeless and mentally ill populations; a master’s degree and clinical or supervisory experience are preferred.

About the employer

Highland Park Community Development Corp is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.