Client Support Specialist
Compensation
$60k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Montebello, NY
Schedule
Day shift
Posted
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Job overview
The Client Support Specialist is an onsite role based in Montebello, NY. The compensation for this position ranges from $60,000.00 to $70,000.00 per year, and the role supports the client success team at Empeon. This role serves as a subject matter expert on the Empeon platform, assisting clients with payroll, HR, and time and attendance inquiries. The specialist empowers clients to succeed by providing technical support, guidance, and troubleshooting to ensure effective use of the software.
What you'll do
- Manage client inquiries via ticketing system, assist with payroll and HR guidance, support system module setups, and communicate client needs to the product team.
What we're looking for
- Skills & competencies
- full-timeday shiftclient support specialistmontebello nyempeonpayrollhrtechnical supportonsiteweekend work
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive salary, flexible work schedule, positive environment.
Why this role
Flexible work schedule, positive environment, and flat organization.
About the employer
Empeon is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 43-4051.00
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Listing ID: 528cfd43-f4b5-4b7f-9948-ab4565ec6ede