Arcade Game Field Service Technician

Job overview

The Arcade Game Field Service Technician role is based onsite from the Dallas-area office in Dallas, TX, with daily travel to customer sites within a three-hour radius and approximately 75–80% travel for installation projects. Compensation is not specified; the posting describes pay as competitive. Shaffer supplies and operates arcade games, pool tables, dart boards, jukeboxes, cranes, and vending machines. The technician keeps customer equipment operating by troubleshooting, repairing, refurbishing, and installing games and related machines. The role also supports equipment moves and deliveries and responds to service calls while providing customer service.

What you'll do

• Repair and refurbish arcade games, vending machines, pool tables, dart boards, ATMs, and related equipment
• troubleshoot electrical, mechanical, and basic computer or board issues
• respond to service calls
• assist with installation projects at Family Entertainment Centers across the U.S.
• help with local and out-of-town equipment moves and deliveries
• collect and count money.

What we're looking for

Skills & competencies

arcade game field service technician

dallas tx

equipment repair

troubleshooting

arcade games

vending machines

installations

75–80% travel

3–5 overnight stays

on-call rotation

evening shift may apply

shaffer distributing

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee ownership with annual share earnings
• 401(k) with company match
• medical, dental, vision, life, and disability insurance
• paid vacation and holidays
• company-provided cell phone and work-use vehicle.

Why this role

Approximately 75–80% travel for installation projects, typically with 3–5 overnight stays per trip. Some night and weekend on-call/rotation availability is required. Schedule may transition or rotate to an evening shift of approximately 1 p.m.–10 p.m. as the team grows.

About the employer

SHAFFER DISTRIBUTING CO is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.