Resident Service Coordinator

Job overview

The Resident Service Coordinator role is onsite at The 1100 Studios in Knoxville, TN. Compensation is $28 per hour. NHE’s resident services support residents in affordable and HUD-subsidized housing, helping promote independent living and successful aging in place. The coordinator assesses residents’ non-clinical wellness and social-service needs, connects them with appropriate resources, and follows up on service outcomes. The role also builds community partnerships and coordinates educational and preventive programs to support residents’ access to services.

What you'll do

• Conduct non-clinical wellness and social-needs assessments
• help residents identify, access, and coordinate services and follow up with providers
• encourage resident engagement in service management
• arrange educational and preventive programs
• develop partnerships with aging and disability resource organizations and community providers
• maintain a local resource directory
• document case-management services daily
• meet HUD training, quality assurance, and reporting requirements
• travel locally and attend annual conferences.

What we're looking for

Skills & competencies

resident service coordinator

knoxville tn

the 1100 studios

nhe

affordable housing

hud-s subsidized housing

resident services

aging in place

social services

community referrals

local travel

$28 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical plans (HDHP and PPO)
• vision and dental insurance
• short- and long-term disability
• group life insurance
• HSA and FSA
• employee assistance program
• 401(k)
• 12 paid holidays
• up to 130 hours of PTO.

Why this role

Requires a bachelor’s degree in a social-service-related field or qualifying HUD-required work experience, knowledge of elderly and disability services, and 2–3 years of social-service delivery experience. Local travel and a valid driver’s license with reliable transportation are required.

About the employer

NHE, Inc. is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.