Customer Service Representative (Part-Time, 30 Hours per Week)

Job overview

The Customer Service Representative works onsite in Monroe, WI, part time, for 30 hours per week. Compensation is not specified. Bank First describes its approach as relationship-based banking focused on Wisconsin and the Illinois Stateline region. The representative serves as a customer-facing bank contact, handling teller transactions, account opening and maintenance, and customer questions. The role supports customers’ financial needs while following bank policies and federal regulations.

What you'll do

• Open and maintain deposit accounts, including checking, savings, CDs, IRAs, and HSAs
• process teller transactions and balance the cash drawer
• update customer information and research accounts
• assist with fraud or unauthorized transactions
• handle debit card requests and safe deposit box services
• prepare wire transfer documents
• follow bank policies and federal regulations.

What we're looking for

Skills & competencies

customer service representative

part-time

30 hours per week

banking

teller transactions

deposit accounts

cash handling

monroe wi

bank first

customer service

account maintenance

Work arrangement

• Weekend coverage required

Why this role

The listing specifies a part-time schedule of 30 hours per week and requires customer service experience; cash-handling experience is preferred.

About the employer

Bank First is hiring for this role. Industry: Commercial Banking. Sector: 52.