Customer Service Production Specialist

Job overview

The Customer Service Production Specialist role is onsite in Jupiter, FL, with compensation of $40,000–$60,000 per year. The position supports GDP Promos’ promotional products distribution business and its cruise-based and bank-based clients. The role combines customer support with production workflow coordination. By resolving inquiries, documenting interactions, and helping meet output and service metrics, the specialist contributes to reliable client service and efficient daily operations.

What you'll do

• Respond to customer inquiries and resolve issues
• support daily production operations and workflow goals
• coordinate service delivery with clients and team members
• document interactions, transactions, and feedback in company systems
• meet response-time, quality, and customer-satisfaction metrics.

What we're looking for

Skills & competencies

customer service production specialist

jupiter fl

gdp promos

client relations

production operations

customer inquiries

issue resolution

data entry

acctivate

oracle

high school diploma required

$40k–$60k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts.

Why this role

The posting identifies Acctivate, Oracle, and Enterprise Systems for documenting customer interactions and transactions; high school diploma or equivalent required.

About the employer

GDP CONSULTING INC is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.