Assistant Program Manager – Career Centers

Job overview

The Assistant Program Manager – Career Centers role is onsite in Boston, MA, with stated salary of $62,189.40 per year. The role supports MassHire Career Centers, which connect job seekers with employers and provide career and skills resources. The assistant program manager helps ensure career services, case management, job readiness, and placement services meet program requirements and outcomes. The role supports staff, partner coordination, quality control, compliance, and continuous improvement to help career center clients access services and employment opportunities.

What you'll do

• Support the Career Center Program Manager and staff in delivering career services, case management, job readiness, and placement services
• implement training materials and quality-control procedures
• coordinate with partners to improve customer flow
• implement partner agreements and deliverables
• track performance and benchmarks
• support staff development and compliance
• recommend process improvements
• review staff performance
• supervise personnel and allocate workflow
• serve as a liaison to partners, employers, training programs, and customers as directed.

What we're looking for

Skills & competencies

assistant program manager

career centers

boston ma

action for boston community development

full-time

career services

job readiness

job placement

case management

staff supervision

community development

$62,189.40 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health coverage, retirement plans, and training and development opportunities.

Why this role

Supports career services for job seekers through MassHire Career Centers and includes staff supervision and performance tracking.

About the employer

Action for Boston Community Development is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.