Utility Specialist I, Hybrid

Job overview

The Utility Specialist I role is hybrid in Lake Zurich, IL, with three days onsite and two days working from home; the stated pay range is $18–$19 per hour. The role supports Dovenmuehle Mortgage’s Claims/REO department, and the company describes itself as a mortgage subservicing firm serving financial institution clients nationwide. The specialist researches and records utility information for properties, contacts providers about account status and billing, initiates or deactivates services, processes invoice payments, and maintains accurate records in internal systems. The work helps ensure utility accounts and payments are handled accurately and in accordance with company procedures and applicable regulations.

What you'll do

• Research utility providers and obtain contact information
• contact providers for account status and current billing
• review loan documents to identify utilities at properties
• initiate or deactivate services as needed
• issue invoice payments
• enter account information into databases and tracking reports
• maintain completed-file logs
• complete regulatory training.

What we're looking for

Skills & competencies

utility specialist

utility processing

claims/reo

mortgage servicing

hybrid

lake zurich il

full-time

$18–$19/hr

utility accounts

invoice payments

data entry

excel

medical benefits

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, wellness, flexible spending account, employee assistance program, employer-paid life and disability insurance, 401(k) with company match, paid vacation, sick, personal time, and holidays.

Why this role

Hybrid schedule is three days onsite and two days working from home; the role is 40 hours per week with overtime as required.

About the employer

Dovenmuehle Mortgage, Inc. is hiring for this role. Industry: Mortgage and Nonmortgage Loan Brokers. Sector: 52.