Hotel Front Desk Attendant

Job overview

The Hotel Front Desk Attendant is an onsite role in Walton, KY. Compensation is $13–$14 per hour. The position supports the hotel’s guest services team, helping guests have an exceptional stay. The attendant welcomes and checks in and out guests, handles booking and amenity questions, maintains accurate guest account information, coordinates room readiness with housekeeping, and addresses customer complaints. The role contributes to smooth hotel operations through responsive guest service and accurate front desk administration.

What you'll do

• Welcome, register, check in, and check out guests
• provide keys and room numbers and record credit card information
• answer questions about bookings, rates, amenities, availability, rewards, and special requests
• coordinate with housekeeping to ensure rooms are ready
• maintain accurate guest account information
• mitigate customer complaints
• stand for shifts of up to eight hours.

What we're looking for

Skills & competencies

hotel front desk

guest services

walton ky

guest check-in

guest check-out

reservations

customer service

housekeeping coordination

guest accounts

microsoft office

reservation systems

holiday inn express hotel & suites richwood

$13–$14/hour

Work arrangement

• Weekend coverage required

Why this role

The posting describes a fast-paced guest services role and notes flexible hours and growth opportunities. High school diploma, GED, or equivalent required; hospitality experience preferred.

About the employer

Holiday Inn Express Hotel & Suites Richwood is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.