Front-End Lead, Eataly Chicago

Job overview

The Front-End Lead role is onsite in Chicago, IL, with hourly compensation of $22–$24. Eataly is an Italian food and beverage marketplace where guests can eat, shop, and learn about Italian products and cuisine. The Front-End Lead supports department operations and guest experience by coordinating front-end staff and cashiering activities. The role trains and mentors cashiers, handles transactions and cash processes, and communicates operational issues to the appropriate managers and departments.

What you'll do

• Delegate to, motivate, train, and mentor Front-End Cashiers
• handle monetary transactions and advanced cashiering duties
• assist with team supervision
• approve voids, discounts, returns, and exchanges
• settle daily cash and credit transactions
• prepare cash deposits
• monitor currency and supply inventory
• maintain safe counts and cash-recycling equipment
• coordinate catering sheets and online order fulfillment
• document and resolve employee or guest incidents.

What we're looking for

Skills & competencies

front-end lead

cashier team leadership

retail

cash handling

guest experience

online order fulfillment

chicago il

eataly

$22–$24/hour

medical insurance

paid time off

paid parental leave

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid time off
• paid parental leave
• free daily family meal
• Eataly discounts
• product and Italian cuisine classes
• referral bonus program.

Why this role

The role combines advanced cashiering and cash controls with front-end team leadership and online order coordination.

About the employer

Eataly North America is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.