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Customer Service Representative

Lazy River Products LLC · Tewksbury, MA · Retail

Compensation

From $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Tewksbury, MA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Tewksbury, MA, with pay of $18 per hour. Lazy River Products’ mission is to provide compliant, socially responsible cannabis products and service to Massachusetts customers and communities.

What you'll do

  • Guide customers through retail purchases and provide product education
  • verify customer identification
  • process cash, gift card, and debit payments
  • ensure transactions are accurate and compliant
  • maintain product knowledge and store cleanliness
  • report customer feedback and complaints
  • assist with opening, shift changes, and closing procedures.

What we're looking for

Skills & competencies
customer service representative
retail
cannabis
customer education
sales
compliance
point of sale
tewksbury ma
lazy river products
$18 per hour
health insurance
paid time off
401(k)
employee discount
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Employee discount, health insurance, paid time off, and 401(k).

Why this role

The role combines customer service, product education, retail sales, and compliance in a cannabis dispensary.

About the employer

Lazy River Products LLC is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Hobby, Toy, and Game Retailers
Occupation code
41-2031.00
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