Site Manager, Law Firm Services Operations

Job overview

The Site Manager, Law Firm Services Operations role is onsite in Philadelphia, PA. Compensation is not specified. The role supports a law firm workplace by overseeing hospitality, mailroom, production services, reception, facilities coordination, and office support. As a hands-on working manager, the site manager coordinates service teams and day-to-day operations, serves as the primary liaison among the law firm, building management, and service providers, and follows through on requests and service issues. The role aims to provide a polished, responsive workplace experience for clients, attorneys, guests, and employees.

What you'll do

• Lead onsite operations and service teams
• oversee hospitality, mail distribution, copy, print and scanning services, reception, facilities requests, and workplace support
• cover reception when needed
• act as liaison among the law firm, building management, and service teams
• monitor service levels and outstanding issues
• provide timely reporting
• oversee reception staff handling calls, facility requests, guest greetings, and escorted visitor services.

What we're looking for

Skills & competencies

site manager

law firm services operations

philadelphia pa

the mcs group

onsite operations

hospitality services

mailroom

reception

facilities coordination

copy and print services

workplace support

client service

Work arrangement

• Weekend coverage required

Why this role

The posting describes this as a hands-on working-manager role and emphasizes a high-touch service experience in a professional law firm environment.

About the employer

The MCS Group, Inc. is hiring for this role. Industry: Offices of Lawyers. Sector: 54.