Receptionist — State Farm Agent Team Member

Job overview

The Receptionist — State Farm Agent Team Member role is onsite in Decatur, IL, with stated annual compensation of $35,000–$40,000. The position supports Jeff Burtis - State Farm Agent, an insurance agency focused on customer service. The role welcomes customers, manages office communications, and provides administrative support while helping identify opportunities to discuss insurance options. It contributes to responsive customer service and the agency team’s daily operations.

What you'll do

• Greet customers in person and by phone and direct them to team members
• schedule appointments
• handle inquiries and maintain customer records
• engage with prospective and existing customers about insurance options
• follow up on customer needs
• assist with administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

customer service

insurance agency

appointment scheduling

customer records

insurance options

administrative support

decatur il

state farm

$35k–$40k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Licensing paid by agency
• 401(k)
• performance-based bonus
• health insurance
• paid time off
• training and development
• advancement opportunity
• flexible schedule.

Why this role

The agency pays for licensing and offers training and development.

About the employer

Jeff Burtis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.