Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Lynnwood, WA. Compensation is $55,000–$85,000 per year. The position supports Cheryl Granger’s State Farm insurance agency and its customer service and growth. The representative helps customers understand and update policies, processes claims, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports positive customer experiences and the needs of community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

state farm

lynnwood wa

policy information

policy changes

claims processing

customer follow-up

full-time

$55k–$85k/year

commission or bonus

cheryl granger

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• hourly pay plus commission or bonus
• 401(k)
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunity.

Why this role

Hourly pay plus commission or bonus is noted in the posting; previous customer service experience is preferred.

About the employer

Cheryl Granger - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.