Front Desk Agent

Job overview

The Front Desk Agent role is an onsite, full-time position in Fairfax, VA; compensation is not specified. The role supports hotel guest service and financial profitability through guest registration, checkout, and assistance.

What you'll do

• Greet and register guests
• enter and retrieve guest and room information
• issue electronic keys and welcome materials
• assist with checkout and payment processing
• answer questions about hotel information and the local area
• promote hotel services and facilities
• respond to requests
• resolve guest issues
• and relay messages to guests.

What we're looking for

Skills & competencies

front desk agent

guest services

hotel

guest registration

check-in

check-out

payment processing

fairfax va

crescent hotels & resorts

full-time

guest relations

upselling

Work arrangement

• Weekend coverage required

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.