Accounts Receivable Administrator – Collections

Job overview

The Accounts Receivable Administrator – Collections is an onsite, full-time role in Grand Rapids, MI, with Monday–Friday hours from 8 a.m. to 5 p.m. Compensation is not specified. The position reports to the Director of Accounting at Applied Innovation’s Grand Rapids headquarters. The role manages customer accounts and collection activity, processes and reconciles payments, and responds to billing questions. It supports accurate accounts receivable records, timely resolution of outstanding balances, and continuous improvement of related workflows.

What you'll do

• Monitor past-due invoices and contact customers to resolve payment issues
• document collection efforts and escalate unresolved matters
• process and apply customer payments
• reconcile payments to accounts and invoices
• research discrepancies
• respond to billing inquiries
• maintain account records
• prepare aging reports
• assist with month- and year-end close
• support process improvements.

What we're looking for

Skills & competencies

accounts receivable administrator

collections

grand rapids mi

applied innovation

full-time

monday–friday

8 a.m.–5 p.m.

payment processing

account reconciliation

customer billing

aging reports

microsoft excel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and life insurance beginning on the 31st day of employment
• short-term disability
• paid vacation and holidays
• paid volunteer time
• 401(k) with company match
• onsite fitness center
• professional growth opportunities.

About the employer

Applied Innovation is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.