Shift Leader – Restaurant Operations

Job overview

The Shift Leader – Restaurant Operations role is onsite in Jackson, TN, with pay of $13.25–$16 per hour. The role is part of Wingstop’s Operations department and reports to the Restaurant General Manager. The shift leader oversees restaurant operations during an assigned shift, guiding staff and maintaining guest service, food quality, cleanliness, and operational standards. The role supports business goals and provides a path for growth into management.

What you'll do

• Supervise, motivate, and train staff
• assign tasks and manage breaks
• support shift handoffs
• maintain staffing, cleanliness, and stock
• resolve guest concerns
• oversee food preparation and service
• monitor inventory and equipment
• manage cash and register operations
• track sales, labor, and costs
• enforce food safety and sanitation
• perform or supervise opening and closing procedures.

What we're looking for

Skills & competencies

shift leader

restaurant operations

team supervision

guest service

food quality

food safety

cash handling

jackson tn

wingstop

$13.25–$16/hour

management advancement

hourly pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee meal discounts, team recognition programs, and advancement opportunities
• full-time employees may be eligible for paid time off, health benefits, or other incentives.

Why this role

High school diploma or equivalent is preferred but not required; the posting identifies advancement opportunities to management roles.

About the employer

Wingstop - Memphis Wings Operations LLC is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.