Showroom Client Support Specialist

Job overview

The Showroom Client Support Specialist works onsite in New York, NY. Pay is $26–$28 per hour, with an incentive bonus. Waterworks designs bath and kitchen fittings, fixtures, and hardware, and this role supports its showroom sales team and clients. The role manages client orders from pre-order through shipping and delivery, coordinating communications and order details to support timely fulfillment and a high-quality showroom service experience. It also supports sales activities and other showroom operations, which may include handling shipments, inventory transfers, and refunds.

What you'll do

• Manage orders from pre-order through delivery
• communicate with clients and internal departments
• track order reporting
• support sales consultants with quotes, order entry, sample requests, and payment processing
• help resolve client issues
• and assist with other showroom operations as assigned.

What we're looking for

Skills & competencies

showroom client support specialist

full-time

new york ny

waterworks

order management

client support

showroom sales

interior design projects

customer service

order fulfillment

rotating weekend flexibility

$26–$28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k)
• paid time off
• summer half days
• volunteer day
• incentive bonus.

Why this role

Rotating weekend flexibility is required because the showroom is open on Saturday. Benefits include medical, dental, and vision coverage, a 401(k), paid time off, summer half days, and a volunteer day.

About the employer

Waterworks is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.