Guest Services Team Member, Artesia Community Center & Aquatic Center

Job overview

The Guest Services Team Member role is onsite in Artesia, NM, and is part-time; compensation is not specified. The position supports operations at the Artesia Community Center and Aquatic Center, a recreation and entertainment destination focused on community health and vitality. As the first point of contact for visitors, the team member provides information and courteous service, processes registrations and payments, and helps guests navigate facility programs and policies. The role supports smooth facility operations by recording event information, addressing concerns, and assisting guests across programs and events.

What you'll do

• Greet guests and provide information and wayfinding
• register guests and process payments for leagues, camps, clinics, and drop-in activities
• maintain knowledge of facility programs
• operate multi-line phones
• record waivers, event information, and event scores
• print game sheets
• maintain confidentiality
• resolve or direct guest concerns
• enforce venue policies and procedures
• complete assigned projects and duties.

What we're looking for

Skills & competencies

guest services

artesia community center

aquatic center

artesia nm

the sports facilities companies

onsite

part-time

guest registration

payment processing

event support

wayfinding

operations

Work arrangement

• Weekend coverage required

Why this role

Part-time, non-exempt position; flexible schedule may include nights, weekends, holidays, and long hours. Must be able to lift 20 pounds waist high.

About the employer

The Sports Facilities Companies is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.