Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is an onsite, full-time position in North Bend, OR, paying $14–$20 per hour. The role supports John Gibson’s State Farm agency and its customer service and growth efforts. The representative helps customers understand insurance options and handles service needs while supporting the agent’s marketing goals. The role contributes to agency growth by developing leads, scheduling appointments, identifying customer needs, and matching them with appropriate products and services.

What you'll do

• Respond to customer inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options
• work with the agent to meet marketing goals
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer relations

insurance customer service

policy changes

claims support

billing inquiries

insurance sales

lead development

appointment scheduling

north bend or

john gibson state farm

property and casualty license

life and health license

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, profit sharing, paid vacation and personal/sick days, and advancement opportunity.

Why this role

Requires a current Property and Casualty license; must be able to obtain a Life and Health license. Health benefits, profit sharing, paid time off, and advancement opportunity are listed.

About the employer

John Gibson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.