Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Pooler, GA. Compensation is not specified; the posting describes a competitive starting hourly rate. Palmetto Exterminators provides termite, pest, and mosquito control services. As the first point of contact for customers, the representative handles inquiries and account needs, schedules service, and coordinates with pest specialists so customers receive clear, professional support throughout their pest control experience.

What you'll do

• Answer a multi-line phone system
• schedule service appointments and communicate with pest specialists
• manage customer correspondence and records in field service management software
• update customer accounts
• handle inquiries and concerns professionally
• support branch operations
• follow through on customer issues and commitments.

What we're looking for

Skills & competencies

customer service

pooler ga

palmetto exterminators

full-time

onsite

pest control

appointment scheduling

customer accounts

phone support

microsoft excel

training provided

401(k) match

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match
• medical, dental, and vision insurance
• company-provided basic life insurance and long-term disability
• employee assistance program
• paid holidays
• paid vacation and sick leave
• referral bonus.

Why this role

No prior pest control experience is necessary; training is provided.

About the employer

PALMETTO EXTERMINATORS LLC is hiring for this role. Industry: Exterminating and Pest Control Services. Sector: 56.