Seasonal Holiday Retail Manager, Brass Mill Center

Job overview

The Seasonal Holiday Retail Manager role is onsite in Waterbury, CT, with pay of $20–$21 per hour. Cherry Hill Programs creates holiday and souvenir experiences for children and families in partnership with retail locations and other destinations. The manager leads daily photo operations, staffing, sales, and guest service at the seasonal site. The role coordinates the team and venue partners to deliver a smooth Santa visit and photo experience while managing seasonal setup, operations, and breakdown.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and monitor cash-handling compliance
• verify and submit deposits and financial paperwork
• coach team members on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

waterbury ct

seasonal

holiday retail

retail manager

brass mill center

photo operations

team leadership

staffing and scheduling

sales

guest service

santa photos

$20–$21/hour

cherry hill programs

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay option, employee referral program, opportunities to return for future holiday seasons, one free Santa visit with photo prints and holiday cards, a digital Santa message, and three months of Pixie Post access.

Why this role

Seasonal role with required pre-season training; schedule may include evenings, weekends, holidays, and peak retail periods.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Promoters of Performing Arts, Sports, and Similar Events without Facilities. Sector: 71.