Information Technology Specialist

Job overview

The Information Technology Specialist role is onsite in Ashland, WI, with pay of $22–$25 per hour. The position supports technology across Northern Clearing’s organization and reports to the IT Director. The role exists to resolve employee technology issues, maintain systems, and help keep the organization’s infrastructure running smoothly. It contributes to employee productivity and IT security through responsive support and routine system maintenance.

What you'll do

• Provide Tier 1 and Tier 2 support for hardware, software, and network issues
• manage user onboarding, offboarding, access changes, and licensing
• troubleshoot Wi-Fi, VPN, and local network connectivity
• monitor helpdesk tickets and escalate complex issues
• assist with workstation and server maintenance, patching, and updates
• help enforce password, MFA, SSO, and endpoint-protection practices.

What we're looking for

Skills & competencies

information technology specialist

ashland wi

northern clearing

it support

tier 1 support

tier 2 support

helpdesk

windows

microsoft 365

entra id

network troubleshooting

$22–$25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company match
• paid time off and holidays
• professional development and certification reimbursement.

Why this role

The posting seeks 2–5 years of IT support experience and familiarity with Windows, AD/Entra ID, Microsoft 365, and networking fundamentals.

About the employer

Northern Clearing Inc. is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.