Customer Service Specialist - Automotive Finishes

Job overview

The Customer Service Specialist - Automotive Finishes role is an onsite position located in Cincinnati, OH. Compensation is not specified for this role, which supports the automotive branch operations at Sherwin-Williams. This role exists to provide specialized service to automotive customers. The specialist is responsible for assisting with product selection, processing sales, and managing inventory to ensure high levels of client satisfaction.

What you'll do

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner
• Load and unload products from deliveries
• Operate all material handling, tinting, mixing and testing equipment in a safe manner
• Operate and maintain warehouse vehicles and equipment
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions in the POS accurately and consistently with policies and procedures
• Communicate and cooperate with supervisors and coworkers
• Keep a clean and safe working environment
• Follow quality service standards
• Ensure that the stockroom is organized
• Comply with inventory control procedures
• Complete Monthly and Quarterly Safety Training
• Assist with the Physical Inventory Process
• Assist in promoting sales specials and initiatives.

What we're looking for

Skills & competencies

full-time

day shift

cincinnati oh

sherwin-williams

automotive

sales

customer service

onsite

no degree required

weekend work required

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn, develop new skills, and grow
• inclusive team environment.

About the employer

Sherwin-Williams is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.