Service Advisor

Job overview

The Service Advisor role is onsite in Ithaca, NY. Pay is $65,000–$85,000 per year. The advisor works in the dealership service department, coordinating customer service work with technicians. The role schedules repairs, communicates vehicle concerns and estimates, obtains customer approvals, and follows repair progress so customers receive clear updates and service work is documented and completed appropriately.

What you'll do

• Greet customers
• schedule service appointments
• document repair instructions
• provide labor and parts estimates
• obtain customer approval and signatures
• follow repair progress and communicate changes
• handle inquiries
• review repair orders and warranty claims
• coordinate with technicians and service leadership.

What we're looking for

Skills & competencies

service advisor

automotive service

customer communication

service scheduling

repair orders

labor and parts estimates

dealership

ithaca ny

$65,000–$85,000/year

occasional weekend and evening hours

Work arrangement

• Weekend coverage required

Why this role

The posting prefers one year of dealership experience and requires a high school diploma or GED and a valid New York State driver license. Occasional weekend and evening hours are required.

About the employer

Maguire Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.