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Customer Service Representative

FYZICAL Therapy and Balance Centers · Hoover, AL · Front Office / Clinical Operations

Employment type

Full-time

Work setting

On-site

Location

Hoover, AL

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role located in Hoover, AL, with compensation not specified. This position supports the clinical operations at FYZICAL Therapy and Balance Centers. This role exists to manage the front-office operations, including scheduling, insurance verification, and patient communication. The representative acts as a liaison between patients and clinicians, ensuring a smooth and supportive experience for those receiving physical therapy.

What you'll do

  • Handle scheduling and phones
  • gather patient data
  • track referrals
  • disseminate information
  • log reports
  • collect payments
  • verify insurance
  • coordinate with office manager.

What we're looking for

Skills & competencies
full-time
day shift
hoover al
healthcare
customer service
scheduling
insurance
weekend work
no on-call
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Advancement opportunities, Continuing education.

Why this role

Innovative PT facility; supportive team; advancement opportunities; continuing education access.

About the employer

FYZICAL Therapy and Balance Centers is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of Physical, Occupational and Speech Therapists, and Audiologists
Occupation code
43-4051.00
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